Frequently Asked Questions
Find answers to common questions about renting trailers at Taylor's Trailers in Port Orange, Florida.
General Questions
Do I need an account to rent a trailer?
No, you can rent directly online. All forms are sent via email and SMS, so you can complete everything right from your phone.
What are your rental hours?
Pickup is available anytime between 5:30 AM and 9:00 PM.
Are rentals available for same-day pickup?
Yes, most trailers are ready for pickup within 30 minutes.
Where are your trailers located?
All trailers are stored in secure facilities in Port Orange, FL.
Requirements & Eligibility
Do I need a special license to tow a trailer?
No special licenses are required for personal use.
What is the minimum age to rent a trailer?
You must be at least 18 years old to rent a trailer.
Can someone with a suspended license rent a trailer?
No, all renters and drivers must have a valid driver's license, insurance, and registration for the towing vehicle.
Pricing & Payment
Are there discounts for longer rentals?
Yes, we offer a 10% discount starting at just 3 days.
What forms of payment do you accept?
We accept all major credit cards.
Is there a deposit required?
Yes, we place a temporary hold on your card. The amount varies depending on the trailer type and is displayed at checkout before payment is collected.
Are there any hidden fees?
No, there are no hidden fees. All necessary equipment is included in the rental price.
Do I need insurance to rent a trailer?
Yes, insurance is required.
Are damages to the trailer covered?
No, damages are the responsibility of the renter and must be paid out of pocket or through your insurance, depending on severity.
Pickup & Return
How do I pick up my trailer?
We operate a contactless system. All pickup instructions are sent to your phone via text.
Can someone else pick up the trailer for me?
Not unless they are specifically listed on the rental agreement.
Where do I return the trailer?
Trailers must be returned to the same location where they were picked up.
What if I'm late returning the trailer?
All late returns will incur additional fees if the trailer is not returned on or before the scheduled return time.
Can I extend my rental?
Yes, rentals can be extended, but additional fees may apply.
Can I cancel or reschedule my rental?
Yes, cancellations or reschedules are allowed. Additional fees may apply if done less than 72 hours before the rental. No fees apply if canceled or rescheduled 72 hours or more in advance.
Do you offer delivery or pickup services?
For our dump trailers, yes. For more information, please call us at 386-259-3951.
Towing & Safety
Are tie-downs or straps included?
Yes, all straps are included with our car haulers.
Can I tow the trailer out of state?
Yes, we charge based on rental time, not mileage.
What if the trailer breaks down during my rental?
We do everything we can to ensure a smooth rental experience. If a breakdown occurs, call us at 386-259-3951 for assistance.
Who is responsible for accidents while towing?
You are responsible for any accidents that occur while towing the trailer.
Who is responsible for safe storage and use of the trailer?
You are responsible for the safe use, storage, and securement of the trailer during your rental period.
Commercial Use & Instructions
Are trailers available for commercial use?
Yes, our trailers can be used for commercial purposes.
What should I do if I notice damage on pickup?
We provide the ability to report and notate any damages when you pick up the trailer.
Are there instructions for using the trailer?
Yes, instructions are emailed to you.
Do you provide roadside assistance?
Contact us at 386-259-3951 if you need roadside assistance during your rental.
Can I get a demonstration on how to use the trailer?
Yes, demonstrations are available if required, although one is not automatically provided.